A standard consultation is between 10 to 15 minutes. If you require pap smears, have more than one issue to discuss or a complex problem, such as insurance medical, minor surgeries, immunisation or pregnancy/antenatal check-ups, please kindly advise our reception staff that you require a long consultation or arrange a long appointment online.
We are happy to receive an appointment with more than one family member, but please make sure you have made an appointment for each member prior to attending. Patients without appointments attending the consultation might incur extra cost and cause unnecessary delays.
Please notify our reception staff upon your arrival. If you have been sitting at the waiting area for more than 20 minutes, please ask our reception staff to check that your arrival has been entered onto the computer.
If you are unable to attend your appointment, please call (02) 9884 9300 prior to your booking time, so that we can re-schedule another time for you.
Bulk billing is available on all medical consultations for patients who hold a valid Medicare/DVA card, with the exception of consultations with Dr. Anthony Chu (Private billing doctor).
For consultation fee details, please access the link below.
Additional fees apply for procedures & items to ALL patients, including but not limited to:
– Implanon insertion & removal
– Excisions / minor surgeries
– Private vaccines
– Employment Related Medical Assessments
– RTA Fitness to Drive Medical Assessment
– Workcover patients need to pay in advance prior to getting insurance company approval
Please speak to our reception staff for payment details. Fees are payable at the time of consultation by Cash, MasterCard or Visa. However, please note that we are unable to accept cheque payments. If the level of consultation is uncertain, a standard consultation fees will be charged beforehand, any outstanding payment will be charged after the consultation.
Medical Forms/Employment Related Medical Assessments
All Pre-Employment Medical Assessments and RTA Fitness to Drive Medical Assessment are not bulk-billed by Medicare. An additional fee is charged for medical examination and completion of forms. Please check with Reception prior to making an appointment.
Telephone & Electronic communication
Prescriptions & Referrals
If you have not received any feedback related to your test after two weeks, and you would like to review your results with your GP, please contact our reception. They will schedule an appointment for you.
You will be contacted by the reception or your doctor to book in for a consultation once your results reveal any urgent concerns.
Reminders & Recalls
After Hours Service
If you require medical care outside of our normal business hours,
please call Sydney Medical Service Co-operative Limited on (02) 8724 6300 .
Bulk billing is available to all Medicare & Veterans Affairs card holders.
Sydney Medical Service Operating hours:
Weekdays: 6pm to 8am
Saturdays: 12pm to 8am
Public Holidays 24 hours